Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments. Once you order a replacement card, avoid requesting a second one. Replacement cards will be delivered in 7 to 10 business days from the date you order it.

If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website. You do not need to have your old card number or speak to a representative. When prompted, choose the “lost or stolen” option from the automated menu. If your card is lost or stolen, you must call Bank of America at 1-86 (TTY: 1-86). We will continue to load funds on your existing card and you will have immediate access to them. If you previously participated in an EDD benefit program using a card, and began participating in an EDD benefit program again within three years of the date the card was issued, you will not have to wait for a new card to receive benefits. Your card is valid for three years from the date it is issued and is used for all EDD benefit programs. If you are calling from outside of the United States, call collect at 1-42. By phone - If you are calling from within the United States, call 1-86 or 1-86 (TTY).Online - Visit the Bank of America debit card website and select Activate My Card.To activate a new card, use one of the following methods: It can take 7 to 10 business days to receive your card in the mail. If you have never had a debit card from the EDD before, Bank of America will mail you a card after your first benefit payment has been issued by the EDD. Note: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs, so you should keep it until it expires. Receive fraud protection from a Zero Liability Policy.Be notified when a deposit is made to your card or when you have a low balance.Transfer funds to the financial institution of your choice at no additional cost.

Withdraw cash at ATMs, banks, and stores with cash back options.Use it everywhere VISA is accepted (in stores, online, and by phone).This prepaid debit card is a fast, convenient, and secure way to get your benefit payments and is not subject to a credit check or monitoring by the EDD. The EDD issues benefit payments for Disability Insurance, Paid Family Leave, and Unemployment Insurance claims using a visa debit card.

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